Shipping: cost and delivery time
Shipping costs depend on the delivery destination. For delivery in Spain (except Balears and Canary Islands), Andorra or Portugal the cost is already included in the price of the product while in the rest of the European Union or for other international destinations the following fees will be charged:
Spain, Andorra and Portugal: 0 €.
Balears Island: 15€
European Union (except Spain, Andorra and Portugal): 25 €.
International shipping: 50 €.
An extra cos of 10€ will be charged for each extra pair in the orders from the European Union and international orders. And 5€ for the orders from Balears Island.
Delivery is 48/72 hours once payment has been recieved at our offices, for shipment to the Peninsula, Andorra and Portugal. 5 working days for EU countries. 10 working days for others countries.
ATENTION, note that for deliveries outside of the EU, the recipient is responsible for any possible taxes, fees, or customs that may accrue. Please understand that we can't control or prevent any delays within customs. If you refuse duties or fees on your package and choose to hace it sent back to slide&swing, any handling fees charged to our account to retrieve the package will be deducted from your refund.
If you would like to have your slide&swing delivered sooner then please contact us for urgent delivery options.
Refunds and Exchanges
If your slide&swing arrive and they are not the right size or do not arrive in perfect condition, then we offer a 15 day return guarantee, as long as the shoes are unused, and the leather sole is unmarked. Please contact us so that we can indictate the next steps to take for you to enjoy your slide&swing as soon as possible.
Because of several problems with customs taxes with returned packages from U.S.A., Canada and Australia. We don't accept any change or return of shoes coming from these countries. So, before ordering, if you need help with the sizing or other subjects, please don't hesitate to contact us.
The gift card isn't refundable in any case.
We apologize for the inconvenience.